Duff-Norton Europe attaches great importance to ensuring the satisfaction of its customers. It achieves this through:


> the quality of its products,

> ensuring the safety and security of its employees, and

> safeguarding its working environment, in particular by ensuring that all of its waste is recovered by authorized companies.

The company has been awarded Bureau Veritas® certification based on the latest version of the following three standards:

> ISO 9001 in order to ensure that the customer is the central focus of our organization and that our goal of achieving full customer satisfaction is met

> ISO 14001 in order to safeguard the workplace and wider environment

> OSHAS 18001 in order to ensure the health, well-being, and security of our employees

The company’s strategy is based on the following development objectives:

Be easy to do business with

> Focus on the customer. Listen. Simplify.

Win as a team

> Work together. Respect each other. Celebrate success.

Think differently

> Be proactive with new ideas. Ask questions. Be part of the solution.

Act with integrity

> Do the right thing. Extend trust. Appreciate differences.

Deliver on your commitments

> Aim for greatness. Do your best. Hold yourself accountable.

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