Duff-Norton Europe attaches great importance to ensuring the satisfaction of its customers. It achieves this through:

> the quality of its products,
> ensuring the safety and security of its employees, and
> safeguarding its working environment, in particular by ensuring that all of its waste is recovered by authorized companies.
The company's strategy is based on the following development objectives:

Be easy to do business with
> Focus on the customer. Listen. Simplify.

Win as a team
> Work together. Respect each other. Celebrate success.

Think differently
> Be proactive with new ideas. Ask questions. Be part of the solution.

Act with integrity
> Do the right thing. Extend trust. Appreciate differences.

Deliver on your commitments
> Aim for greatness. Do your best. Hold yourself accountable.