CSM Duff-Norton Europe attaches great importance to ensuring the satisfaction of its customers. It achieves this through: > the quality of its products,> ensuring the safety and security of its employees, and> safeguarding its working environment, in particular by ensuring that all of its waste is recovered by authorized companies. The company's strategy is based on the following development objectives: Be easy to do business with> Focus on the customer. Listen. Simplify. Win as a team> Work together. Respect each other. Celebrate success. Think differently> Be proactive with new ideas. Ask questions. Be part of the solution. Act with integrity> Do the right thing. Extend trust. Appreciate differences. Deliver on your commitments> Aim for greatness. Do your best. Hold yourself accountable.